Intro: If your washing machine isn’t draining, don’t panic — this is one of the most common household problems and usually takes just a few minutes to fix. Here are the quickest checks you can do before calling anyone out.
1. Check the filter (most common cause)
Most washing machines have a small filter at the bottom front. If it’s blocked with coins, fluff, hair, or a stray sock, the machine won’t drain.
How to check it:
- Open the small flap at the bottom
- Place a tray or towel underneath
- Twist the filter cap slowly
- Remove any debris
- Refit and test a quick cycle
This alone fixes the problem in most cases.
2. Make sure the drain hose isn’t kinked
If the hose is bent or crushed behind the machine, water can’t escape.
What to do:
- Pull the machine forward slightly
- Straighten the hose
- Make sure it isn’t pushed too far into the standpipe
3. Check the standpipe for blockages
Sometimes the issue isn’t the machine — it’s the pipe it drains into.
Quick test:
- Run the kitchen tap
- If the sink drains slowly, your standpipe might be blocked
- Use a drain cleaner or boiling water to clear it
4. Clean the pump impeller
Behind the filter is a small plastic fan (the impeller). If it’s jammed, the machine won’t drain.
How to check:
- Remove the filter
- Shine a torch inside
- Gently spin the impeller with your finger
- If it’s stuck, remove debris and try again
5. When to call a professional
If the machine still won’t drain after these checks, the pump may have failed. This is usually a quick repair and cheaper than replacing the machine.
Summary
Most washing machines fail to drain because of a blocked filter or kinked hose. A quick check usually solves it in minutes.